人脸识别设置时提示已在另一个帐户设置了windows hello解决方案
<h2 style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 24px;">故障现象</span></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;"><img src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20191125162605552.png" width="900" border="0" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></p><h2 style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 24px;">原因分析</span></h2><p style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">用户可能其他帐户设置过人脸识别或指纹,录入数据并未删除。</span></p><h2 style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 24px;">解决方案</span></h2><div style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">点击C盘目录,依次打开“<span style="background-color: rgb(206, 212, 217);">C:\Windows\System32\WinBioDatabase\</span>”,找到“XXXXXXX.DAT”删除该文件,<span style="background-color: rgb(255, 153, 0);">删除前可提前对此文件做一个备份</span>,然后重启计算机,重新设置人脸识别。</span></div><div style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;"><img src="https://chinakb.lenovo.com.cn/_eWebEditor/uploadfile/20191125162657399001.png" width="900" border="0" style="cursor: pointer; border: 0px; max-width: 100%; height: auto !important;"></span></div><h2 dir="ltr" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 24px;">备注:</span></h2><div dir="ltr" style="color: rgb(52, 52, 52); font-family: "Microsoft YaHei", Arial, sans-serif, 宋体; background-color: rgb(255, 255, 255);"><span style="font-size: 18px;">如果提示windows biometric服务正在使用文件, 可服务中停止“windows biometric”服务后再删除文件。</span></div> SF页:
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